FAQ

Who does Centennial Service?

We sell only to business, non-profit, and government organizations.

How do I request a login and what do I get with it?

With "My Supplies" reordering products is easier than ever.
Your "My Supplies" page lists all the products that you have ordered. You can even label products by where or how you use them.
If you don't have a login, please call 513-326-0333 and we can set one up instantly and link it to your order history and account.

Do you carry recycled products?

We carry both OEM and Compatible cartridges. Our Compatible cartridges have an unconditional guarantee of satisfaction. Though some parts of the product may be recycled, all critical parts are brand new. All of our compatible toners are guaranteed to perform as well if not better than the OEM's.

Why don't you carry my cartridge in a compatible?

Compatibles are not available for every printer. Also, many compatibles do not pass our quality control specifications. If we carry it, you can have confidence in the quality.

Do you require our empty cartridges?

No. However, we will make sure they are handled responsibly.

I don't see my printer, do you carry it?

We probably do, just call us up and we will add it to your My Supplies page.

Do you make the cartridges yourself?

No, while those drill and fill operations are still around, we do not do that. Our products are sourced from some of the top suppliers from all over the world.

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